Air India — Captain's bad decision

Address:Bangalore, Karnataka

It happened in Bangalore to New Delhi Air India flight.
There were couple of bad decision taken by Captain/ Air India staff.

1. After on boarding all passenger, Captain announces that he don't have permission to take off for another 1 hour. All passenger were asked to remain seated.

2. Meal was being served, when the plane was on ground. After some time they got clearance for take off, and all meals were taken back, even before passenger could eat their meal. It was a complete mess.
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3152
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information