Air India — Complaint about refund

I book my ticket through mobile Air India app. I did not get E ticket and I was told that App not working and my money will refund in seven days. Its now two and half month and I have not received my money, I have written to customer service many many emails and the reply comes with will let you know in 24 hrs. NOTHING HAPPENS.
I have 8 Case ID
There are two many files running at the same time for my refund
As far as I can see there are 8 Case Nos.

There are as follows:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

My claim is for refund see below
Date of transaction: 21st September 2022
Transaction ID: INB/[protected] Air India
Website/Mobile App/Payment Link made:Mobile Air India App
Amount paid: Rs10303 at 16.05 on 21st September 2022
Name of passenger: Vipinchandra Mawji Dattani & Jaswanti Vipinchandra Dattani
Sector of travel: Vadodara to Delhi
Date of travel: 18th October 2022
Flight Number: AI824
Payment method used: Internet banking
Last 4 digits of card if, card was used: N/A
Card Holder’s name: N/A
Please help and refund my money