Dear Concern, Greetings,
below are flight details, we booked business class however On AI824 of 16Feb the aircraft operated was having all economy configuration version. we traveled in economy class. ticket details as under.
PNR 69Z2DD
MR. ARUN SINGH (Ticket No. 098-[protected] )
MR. WILHELM STEINHAUSER (Ticket No. 098-[protected])
i have already mailed to Air India on mail id [protected]@airindia.com multiple times without any result.
as per rules a refund should be made by Air India.
Please help.
Thanks & Regards,
Arun Singh
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