Air India — Not refunding cancelled ticket amount

Air India — Not refunding cancelled ticket amount
R
RB Iyer
from Vijayawada, Andhra Pradesh
May 31, 2022
Mark as Resolved

I booked a round ticket through alliance air web site for going to Bengaluru from Hyderabad. The travel date from Hyderabad was on 16th May 2022 and return date was on 19th May 2022. On 16th May the alliance air informed that due heavy rain at Bengaluru the flight was indefinitely delayed. As I had to go urgently I cancelled the ticket at alliance air counter at Hyderabad when the person at the counter clearly informed that only one side ticket is cancelled and not the return ticket. I had to purchase spot ticket by paying heavy amount and travel by Indigo flight.He also informed that the refund will be made with in 7days. However, up till 31st May i.e. even after lapse of 15 days the refund has not been made. Further, on 19th May for return journey when I contacted alliance air they informed that both the to and fro ticket has been cancelled. Due to this I had to make last minute arrangement and had to travel bus. Please take up the matter with the company for refund of the amount and compensation for late refund, as I am incurring interest on my loan account, and for the mental agony I made to suffer on account of the alliance air's irresponsible behaviour.