Air India — Refund amount less

Address:

600119

I booked a round trip ticket from chennai to del on 4th of nov 2015 for journey date 19th dec and 2 jan 2016. because of flood and epidemic i had to leave lechennai on 10 dec with other flight so i cancelled my one way journey on 19th dec from chennai to del. so i cancelled on 10th dec . after jan 10the they refunded only 3305 out of whole transaction of 23000. this is cheating . PNR is J6JY7 Pax Name: Sarita Yadav Bhavy Yadav Tkt No:[protected] &[protected]