Air India — Unethical behaviour on 18th nov 2015 flight no 516 bangalore-hyderabad 7:10 pm flight

Address:

Hyderabad, Andhra Pradesh, 500082

My air india flight no AI 516 suppose to depart from bangalore to hyderabad on 18th at 7:10 pm, at 6:30 pm they announced of sudden delay for more than 4 hrs due to technical reason, no assurance on further action.than when flight left at 11:30 pm and someone from air india mr.kumarswami verbaly commited to me and few other passangers for the arrangement of drop service at the midnight 2 am. from air india staff hyderabad airport to our destination in hyderabad. once flight landed in hyderabad and when we contacted mr.trivedi of air india he simply refused to offer any such services and showed complete ignorance, due to which i was left in the middle of the road at midnight 2 am. to face the ordeal. now what i want is.. 1) full refund of ticket coz flight was delayed for more than 2 hrs due to technical reason. 2) compasation for the false commitment by air india staff. *note my boarding pass copy is attached.