Air India — Wheel chair for an elderly

Address:IG11 7XE

Air india flight no.111 from delhi landed at lhr at 7:35 pm on 06/09/2016. My mother, mahabuba mohamed, old lady with sickness was not provided wheelchair for nearly an hour, forced to sit inside the aircraft chair. She is having bone pains due to her myeloma, which got aggravated due to air india's inefficient handling and actions for which we need to be compensated.
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Flight no AI 513
Schedule time 8:15
Complain: delayed by 45 mins

Please make sure if there is any delay in flight timing inform the passenger prior.
I was informed about the delay after my check in @7:30 am.
It wastes our time

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