Air India — Wrong information and assurance of the flight timings

Address:	New Delhi, Delhi, 110022
Website:	www.airindia.in

I had to board air india flight AI401 from New Delhi T3 at 7 am on 23rd Feb, 2016. I was informed that my flight was an hour late. I was worried as my connecting flight was just 45 mins after the landing time at Kolkata. I expressed my concern to the Incharge and she assured me that the connecting flight to agartala will be delayed by 30 mins to ensure that no one is at loss. But to my surprise, when I reached Kolkata I got to know that the flight has already been left for Agartala leaving me and some of the other passengers behind. If I was informed earlier I could have rescheduled my flight. But now I have to waste my enitre day at kolkata airport as they have only flight to Agartala which I can board only after 24 hours. I am really pissed at the wrong information provided by your authorities. I demand a proper apology and compensation from your side.