Airports Authority of India — Delay of Baggage: Hyderabad International Airport

Address:Hyderabad, Andhra Pradesh

On 4th Dec, I had checked in 2 baggage(40 kg in total) while travelling from Melbourne to Hyderabad via Singapore.
On 5th Dec, 00:40 when I reached Hyderabad I could not find my baggage. When I reported this to the authority (Tigerair), they informed me that the baggage was left behind at the Singapore airport.
I had a connecting flight to Pune the same day so I informed them that I would be nedding the luggage there.
They then filed a PIR report for the same and assured me that they will send my luggage the very next day to Pune. On 6th Dec, I was informed that the luggage has reached Hyderabad and will be sent to Pune shortly.
It has been 3 days since then and still I have not received the luggage.No one answers my calls and if they do I always get the same reply that will update you .
I am very disappointed in the ground staff service. All my belongings are in the luggage and its causing me great issues here in Pune. Kindly assist.
My PNR no QZMUPB
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airports Authority of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    308
    Pending
    0
    Resolved
    27
    Airports Authority of India Phone
    +91 11 2461 0386
    +91 11 2463 2950
    +91 11 2462 1627
    Airports Authority of India Address
    Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport, New Delhi, Delhi, India - 110003
    View all Airports Authority of India contact information