Airtel d2h — not getting subscribed channel

Address:

Mumbai, Mumbai City, Maharashtra, 401107

We had taken airtel d2h connection as we need channel mh one for live vaishnodevi aarti.

Wrt to account no : [protected], we have selected the package as per our choice in last week. Suddenly after that we had problem are were not able to view mh one and few other channels for which we complained and engineer has visited and resolved the issue. Again after 2 days we are facing same problem and not able to view subscribed channel mh one, we had almost called customer care 7-8 times on 20th feb to resolve the issue but there is no action taken and we are still not getting mh one.
And we tried to call customer care but there is no response, executive are not receiving the call. Infact there is no response to nay of the mails. They are sending sms stating that channel has been added to package but we are still not able to view it.