[Resolved]  Ajay Kumar — unauthorised deduction

Address:229, 2ND FLOOR, ANSAL CHAMBER-2, BHIKAJI CAMA PLACE, NEW DLEHI, 110066

Pleases deactivate one assist membership & refund me all the deducted amount.
One assist fee added without consent
Hi, my credit card has been charged with one assist fee without my permission. Kindly reverse these charges immediately. Total of rs. 1899 (One assist fee) has been charged.

Card ending number : 411
If you didn't return my money i will cancel my credit card.

Name: ajay kumar
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Ajay,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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    Contact Information

    229, 2ND FLOOR, ANSAL CHAMBER-2, BHIKAJI CAMA PLACE, NEW DLEHI, Na, Delhidelhi
    India
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