Ajio — dissatisfied policies

Address:

Faridabad, Haryana, 121008

I had raised one order #fl83065823 on 21st-oct-2018.

My son, he is 5 years old i had ordered 6-7 years old age range product for the comfortable fit but there was 2 of the products (1. Stripped shirt with patch pocket 2. Checked shirt with flap pockets) where size not comfortable as the other (Rest of the shirts) sizes are very much comfortable.

So i tried to exchange the product for the first time with the bigger size but again one more disappointment was there, according to the executive exchange for kids cloths are not available as per policies.

But on policies page, according to ajio itself no where is written that kids fashion apparels can not be exchanged. I am attaching the screens for your reference.

I dont need any clarification about your policies why nothing is mentioned. Here i need these two things to be exchanged with the bigger size (7-8 years) only. Stock was there. I write one email with them as well. Noone is responding on that email too..

Regards
Vikas arora
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