Ajio — tracking order

Address:	Hyderabad, Andhra Pradesh, 500009
Website:	AJIO

Placed an order on 7th september informed will be delivered on 11sep still no tracking details. From 11th september the customer service informs me will get back within 48 hours however no update. It's been 11 days and still unaware where the shipment is. I'm requesting for refund no reply on that. Complaint com[protected].
I also got a call from supervisor who informed will call back however no reply.