Akosha.com — wrong notice received from bank end even after paying emis without any delay

Address:1061, GROUND FLOOR, 5TH MAIN ROAD, D Block ,II stage ,Rajajinagar, Bangalore, Karnataka, 560010
Website:www.tatacapital.com

Dear team,

I have received a notice from tata capital financial services, stating that i have taken a personal loan from tata capital financial services and failed to adhere the terms and condition of the loan agreement by not making the payment of the outstanding amount in time.

But the fact is i am paying the emi amount on time without any delay till date..

I want to clarify that, no repeated request, reminder or any personal visit done by any executive from tata financial services at my place.

How can one send me a notice if the emi amount is autodebiting from my account through ecs payments.?

I asked tata capital executives to verify the documents from their end, current month also the amount has been debited from my account without any discrepancies.

Please find the attached notice received from you for your kind perusal.

I am also working in a tata enterprise, but i am surprised, how one can send notice without proper verification.

Please help and revert at the earliest.
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Mar 15, 2019
Updated by Hari KN
Dear Team,

I have received a notice from Tata capital financial services through an Advocate, Stating that I have taken a personal loan from Tata capital financial services and failed to adhere the terms and condition of the loan agreement by not making the payment of the outstanding amount in time.

But the fact is I am paying the EMI amount on time without any delay till date..

I want to clarify that, no repeated request, reminder or any personal visit done by any executive from Tata financial services at my place.

How can one send me a notice if the EMI amount is autodebiting from my account through ECS payments. ?

I asked Tata capital executives to verify the documents from their end, Current month also the amount has been debited from my account without any discrepancies.

Please find the attached notice received from them for your kind perusal.

I am also working in a Tata enterprise, But I am surprised, how one can send notice without proper verification.

Please help and revert at the earliest.

Complaint comments 

Comments

Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.
I made order on bigbasket on 3rd Feb 2019 with transacation RF no. [protected]IGAFI EHWV9 TRANSFER TO 459 from SBI internet banking which was failed transaction.
The money is not yet refunded to my account.
kindly arrange to refund the same

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    Contact Information

    1061, GROUND FLOOR, 5TH MAIN ROAD, D Block ,II stage ,Rajajinagar, Bengaluru
    Karnataka
    India
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