Alagappa University — Need PG Degree Certificate

I am unsure as to why my earlier request was marked as resolved.

Kindly dispatch the degree certificate as it is needed to keep up with my job. Private companies demand the main degree certificate and your university is holding it in the name of so called convocation which God knows when will happen.
Understand the plight of students and release the necessary certificates as our careers are at stake. since 2019, I am following up for the degree certificate via mail with no luck yet.