Alagappa University — No response from SRO, nobody pick up the calls and nobody response on my raised ticket

I have sent more than 10 mails and contacting everywhere what they said to raise even i have done that but ticket are also pending amd it isy last two semesters left. i dont know my result and didn't evrn recieved any marksheet yet. all they sgare mail link for fees submission. they don't even if the students are trying to reach countless time. if i had known this would happened i would never got admission for onpone programme. they haven't even updated my address and my phone number.