Ali Express — shipment not delivered

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

I ordered xiaomi air dot from ali express on 2nd aug'19 amounting rs 1242.67, the order id is [protected]. It was supposed to come in 2-3 weeks. The shipment was stuck with delhi international mail centre for more than 2 months. It was not allowing me to cancel the order/raising a dispute during this transit time. The tracking id is rb[protected]sg, now it is showing the order is completed, meaning delivered. But when i am tracking this package from the id it is showing that has been sent to singapore. Now i can't do anything on the portal, only option they are giving me is to write a feedback. Please escalate this issue to ali express team, this is pure theft.