All India Council For Technical Education [Aicte] — Marksheet delayed or not available and Degree not tracks

Address:

Nelson Mandela Marg, Vasanth Kunj, New Delhi – 110 067. Address: Vistar Yojna, AKTU CDRI Rd, Naya Khera, Jankipuram, Lucknow, Uttar Pradesh 226031

Address: Vistar Yojna, AKTU CDRI Rd, Naya Khera, Jankipuram, Lucknow, Uttar Pradesh 226031 [protected]@aktu.ac.in

Respected Sir,
I am Shiv Kumar Singh.
Roll number: [protected]
Enrollment number:[protected]
Passout student of b.tech in electrical and electronics engineering since 2021. Here my marksheet not available their student service portal or anywhere by some issue like they changed my result declaration date in final year result either I have received my degree by post or courier in 2021.
In the final year they shown result declaration date 2023, how it is possible and how can do this type of mistake.