Allahabad Bank — About my money transfer and I don't receive refund.

Address:

Bindki fatehpur u. P.

I was in travelling in last 30th june and stop a shop and by something and paid by phonepe with allahabad bank acount. But there was showing peyment pending and marchent didn't accept pending amount then i was pay in cash but after 6 days i got a massage that was payment successfull..
What the hell is thish why my amount not refunded in my acount. They tell me contact phonepe and phone tell contacts your bank. What kind of services provided by digital india.