Allahabad Bank — Branch employee refusing for add joint holder in existing account

Dear sir, I am your a/c holder since long a/c no. is 10515 (New a/c [protected]) as I am 80 years old I cannot move even one or two steps easily, Allahabad Bank, Paraspur Gonda (up) branch is 8 KM far away from my village. On 23rd Feb, 2015 I have submit application form to the branch for joint a/c with my son Love Kush Singh, the manager told me to come after two or three days for collect the new pass book, on 13th March, 2015 my son go to the branch & ask for pass book, I am surprised that my application form has missed, after two hour they searching my form here and there then he found my form in concerned clerk>s drawer, My son told to the concerned person atleast today please do the needful but he refuse to do, and told me that open new a/c and close your father a/c because yr father is very old we cannot joint you to your father a/c then I told to him that all money transaction are routed through my father>s a/c. But he was not ready to do and throw my form on me. Sir I contact to the branch manager immediately then he told me that my officer refused your form so you get out from the bank premises otherwise I will call police. Sir this is the attitude of your branch staff. I come out from the branch immediately alongwith the application form (printed form) which is lying at my house. Sir I cannot understand that what I have do now, if I will die then who will responsible. I think your branch will never entertained in my matter. Sir I request to you kindly look into the matter urgently and take strict action against the concerned person under advice to me. I am waiting for your early response in this regard. Krishan Kumar Singh Vill- Dikoli, P.O.- Kandru, Distt- Gonda (UP) Mob. [protected]