Allahabad Bank — delaying in the check clearing of ms. suradhani biswas (customer of allahabad bank)

Address:

Allahabad Bank Branch (Rajarhat Narayanpur/Bablatala Petrol Pump)

Dear sir / madam,

I am writing to you to raise an issue about: saving account

The issue that i have experienced was: hii!! This is hrishi pandey, i'm the grandson of ms. Suradhani biswas (Customer of allahabad bank).. As she is not capable of mailing so on behalf of her i'm mailing her complaint.. On the date 6/5/2020 a pension check (Rbi/pension) of ms. Suradhani biswas was been deposited, there were two checks amount involved (Rs.23060) & another single check was been deposited in the next month on the date 8/6/2020 amount involved (Rs.11530) from the bablatala/narayanpur rajarhat branch.. It's has been over two months & still she haven't got it cleared, when we went to the main office we got to know that the manager of the branch (Rajarhat/gopalpur) i don't know her name, she has done a post or something called cbc of these three checks & the service she have used was expired on 2017 now the manager's explanation is she don't know when it will be cleared.. My grandmother ms. Suradhani biswas is totally dependent on this & for the manager's irresponsible behaviour she is not able to buy her personal stuffs nor her medicines.. What kind of irresponsibility is this, she is the customer of this bank for 25 years & this is the way she is being treated.. Plz i request to the higher authority to clear this matter as soon as possible.. Plz contact on this phone no [protected]!!
I've complaint in the site called allahabad bank/cgrc portal three time & my complaint is still not approving.. Is this the way treat a customer plz plz help

Her account no.[protected]
Adress - battala (24 parganas north) (1758) west bengal - 700132
Micr code[protected]
Allao211758

Plz clear it as soon as possible

It occurred on: 6/05/2020

Yes plz.. We want our check to be cleared in this month, how long she will wait!!
Plz plz resolve this issue!!

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Hrishi pandey

: [protected]
:

Kadihati netaji sangha club, sir. Ramesh mitra road, narayanpur rajarhat
Kolkata
700132