Allahabad Bank — Refund amount not credited

Address:

LALBAGH, MURSHIDABAD, 742149

Sir with due respect i bireswar mukherjee from murshidabad, west bangal, in a big problem.. Help me...I ordered redmi 9 power on 11/02/2021 from amazon and return 13/02/2021 due to technical issu.After that amazon process to return my account on 18/02/2021but my account not credited. Amazon provide me the return referance number 30005410451042123810847 and told me to submitted charge dispute form. My could not do any thing. So please help me