Allahabad Bank — Transaction problem while purchase some items from Great Eastern Trading Company

Address:

North 24 Parganas, West Bengal, 700120

Dear Sir/Ma'am, Today i have purchased some items from Great Eastern Trading company Barrack pore and try to pay the amount Rs 6036/- through my Allahabad bank debit card but unfortunately its denied due to server error . Two times i have tried to make the payment but the same problem . Then after sometime i have received sms that the amount has debited from my account in two times . Rs 6036X2=12072 . Then i spoke with the Great Eastern company and they said there was a transaction problem due to server problem and it will credited within 24 hrs . Now my question how long it will take to resolve the issue . Please let me know . Regards Saikat Halder Date of Incident : 17/10/15 My card No : [protected] mobile No : [protected]