Allahabad Bank — transfer of account [protected]

Address:

Sub-Ajay Singh C/O Garrison Engineer (MES) Faizabad Faizabad Cantt. PIN-224001 MOB-7518148038, Faizabad, Uttar Pradesh, 224001

Dear sir/madam,
Few line for your kind consideration, sir i am submitted application regarding my wife mrs - rachna account no [protected] in your roorkee (Alla0211939) allahbad bank for transfer this account from roorkee to faizabad (Alla0210090) in 12 nov 2019. Account transferred online in nov month but physical paper not received in faizabad branch till date. We are visited 4 time in faizabad branch but they said no physical paper received till 27 dec 2019. I total confused that how much time taken by roorkee branch to send the physical documents to faizabad branch. I have a two account in sbi bank and their staff is very cooperative instead allahbad bank. My wife holding this account from her childhood and she want to carry on this account but after this type of bad service i changed my mind and want to closed this account near future and advice my all friend and relative do not open account in allahabad bank.
Please do needful
Sub-ajay singh
C/o garrison engineer (Mes) faizabad
Faizabad cantt.
Pin-224001
Mob-[protected]