Alliance Infrastructure Projects / Alliance Group — Refund not done and too much delay after cancelation

I booked flat in Augustus 701 in Feb 13 2022 and due to some financial issue cancel it next day . As per the terms and conditions I should get refund with in 120 days. Even after 120 days they are not refunding my amount and saying needs to get update from account team. Being such a big reputed builder still not refunding money and not following your terms and conditions. I want my money to refund asap. Now I am too much frustrated with my decision to buy a flat with alliance group.i had the worst decision in my life and never forgot this decision.
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The sales person always tell the same update every time call. The crm team never respond to phone call. Out of 20 times one time they respond and say we need to get update and then inform you. Why r you not following your terms and conditions? Why you are not able to refund my money on time? You should refund with the stipulated time you mentioned in terms and conditions.
As I mentioned I booked in Alliance Galleria Augustus 701 even after 120 not refunding my money. There are more than 100 times call to them and 14 mails send but either no response or same rubbish statement. Worst experience in my life. It's our money, after so much hard work we earn. We have patience till the end date they mentioned but till nit getting my money refunded.
It's been 4 months 15 days I have been keep following for my refund. Last time when visited alliance office in chennai they told not to come office and promised that 100% surely I will get refund before 15th July. I am still waiting to get refund . Already more than 135 days cross but I am not getting my money It's been so pathetic.
Its been more than 145 days but still no refund. It's too pathetic, horrible and stressful condition for us . They are not follwing rera rules atleast they should return my money within the time they set in terms and conditions.
Still not refunding booking amount even after nearly 5 months from the day I canceled.

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    Alliance Infrastructure Projects / Alliance Group Phone
    +91 44 4354 6999 (Chennai)
    +91 80 4111 4999 (Bangalore)
    +91 82 1425 4999 (Mysore)
    Alliance Infrastructure Projects / Alliance Group Address
    202 & 203 Saptagiri Towers, Begumpet Main Road, Hyderabad, Andhra Pradesh, India - 500016
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