Address: | Jaipur, Rajasthan |
I had made an order at amazon.in on dated:[protected] with order no.[protected] on which I selected cash on delivery option.the order was accepted by the amazon.in and confirmed for dispatch. The following are my order details:-
Order Details
Order #[protected]
Placed on Tuesday, May 27, 2014
Canon EOS 1200D 18MP Digital SLR Camera (Black) with 18-55mm and 55-250mm IS Lens, Carry Bag
Electronics
Sold by TechFone
Rs.31.35
Item Subtotal: Rs.31.35
Shipping & Handling: Rs.49.00
Promotion Applied: -Rs.49.00
Total Before Tax: Rs.31.35
Order Total: Rs.31.35
I got confirmation of my order from amazon.in by email and by sms. They confirm my order along with payment details. The following is confirmation details:-
Order Confirmation
Order #[protected]
Hello rajendra gupta,
Thank you for your order. This e-mail confirms that your order has been received by us. If we are not able to process your payment, we will save your order and send you an e-mail with an option to retry payment.
If you you would like to view the status of your order or make any changes to it, please visit Your Orders on Amazon.in.
Your estimated delivery date is:
Wednesday, May 28, 2014 -
Saturday, May 31, 2014
Your shipping speed:
2-4 Business Days (FREE Delivery) Your order will be sent to:
rajendra gupta
b-92 subhash nagar
jaipur, Rajasthan 302016
India
Order Details
Order #[protected]
Placed on Tuesday, May 27, 2014
Canon EOS 1200D 18MP Digital SLR Camera (Black) with 18-55mm and 55-250mm IS Lens, Carry Bag
Electronics
Sold by TechFone
Rs.31.35
Item Subtotal: Rs.31.35
Shipping & Handling: Rs.49.00
Promotion Applied: -Rs.49.00
Total Before Tax: Rs.31.35
Order Total: Rs.31.35
But they canceled my order without my choice. As I was ready to pay for the order on delivery time as I have selected cash on delivery option. They do fraud with me by not fulfilling their offer which I see on amazon.in. i have made contact with them many times and still waiting that they will complete their order and I am ready to pay the above order amount.
What can I do? Pls. help me...
Was this information helpful? |
We sincerely regret the inconvenience caused to you. We are unaware if the product was bought by our authorized dealer. Please check http://www.canon.co.in/business/web/salesnet to confirm if the dealer is an authorized one. If yes, you may call us at[protected] or at[protected]Prefix your city code while dialing from mobile phone) and register a complaint.
Please note that we aim to provide best of service to all our customers and hence encourage sales only through Authorized dealers.
Regards,
Canon India