Amazon India And Pnb — Refund amount

Website:www.amazon.in

Good day sir,

I made a purchase worth Rs 6299 from amazon which was later canceled and money is to be refunded to my account.

I later had a conversation with amazon customer service, where they provided me details that money has been refunded on 12 feb 2022 at 1:28 pm via transaction no- HSBCN[protected].

When checked in my account pass book details, no such transaction is showing up.

Please kindly look into this
No one is helping me in this case neither amazon nor pnb
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