Amazon India — different item received

Address:	Bangalore, Karnataka
Website:	Amazon.In

Order id[protected]
Item name : american crew men's dark blue jeans

I have placed the order in amazon but the service which amazon are giving now days is worst. I usually suggest my friends to shop in amazon but what happen with me, after that i would not suggest anyone to use amazon. I have place the order for jeans pant in a cod mode and the delivery executive giving me a call on eving 5 pm and saying to collect the order, unfortunately i have give my home address. I request delivery executive to give the order tomorrow at 11am but he say he can't give the order in morning time i said ohk, give the order at my home address but he took 3 days to deliver the order after doing continously follow up. Anyhow, i have received the order but it's was completely different item which i have purchase. I called customer care to replaced the item but they are telling me to return the product and get the refund. See online shopping has to be confortable but this kind of exprience make customers not to choice online shopping. We are not placing order to get our money back, i want product which i have placed.