Comments
Dear Whirlpool Seller and Amazon,
WHERE IS FREE STARTER KIT...?
Which includes 2450ml Big bowl with Steam Valve, 1250ML Coral Bowl, 1500ml Marigold Bowl with Lid, Measuring Cup, Cereal Bowl, Spatula, Idli Stand (2), Cookbook
I ordered a Whirlpool 20 L Convection Microwave Oven (Magicook 20BC, Black) via Amazon ORDER #[protected]
image.png
ORDER PLACED on 03-Oct-2019 and Delivered on 06-Oct-2019
Sold by Festivals with below description on Amazon.in Asin B009OAQSOE
https://www.amazon.in/dp/B009OAQSOE
image.png
When the item delivered to me I found the Free starter Kit is missing with item as mentioned in description.
Which includes 2450ml Big bowl with Steam Valve, 1250ML Coral Bowl, 1500ml Marigold Bowl with Lid, Measuring Cup, Cereal Bowl, Spatula, Idli Stand (2), Cookbook
I contacted Whirlpool customer care on[protected], to ask about this starter kit.
Whirlpool team provided a SRNumberPN [protected], only for demonstration of the convection Microwave and ignored about my concern on starter kit as well they said to me that amazon team is responsible for this we can only provide you the demo.
I received call from Shubham Bhadke[protected] The Demo executive of Whirlpool - he decline to provide the starter kit and told me that you order Microwave from Amazon, so ask them, they will give you the kit.
Then I contacted Amazon.in team they said seller has to provide this kit because they mentioned in description, but please you inquire in Whirlpool outlet aswell, whether they are providing this or not. and please call back the Whirlpool customer care team to ask what will the cost for Startup Kit.
Even after communicating with both the seller and Amazon.in, I got NO SOLUTION.
Both are putting this issue's responsibility on other's head.
Even I checked the Reviews of other customers on amazon they also faced the same issue.
image.png
Please answer who will be responsible for this.?
WHERE IS FREE STARTER KIT...?
Which includes 2450ml Big bowl with Steam Valve, 1250ML Coral Bowl, 1500ml Marigold Bowl with Lid, Measuring Cup, Cereal Bowl, Spatula, Idli Stand (2), Cookbook
I ordered a Whirlpool 20 L Convection Microwave Oven (Magicook 20BC, Black) via Amazon ORDER #[protected]
image.png
ORDER PLACED on 03-Oct-2019 and Delivered on 06-Oct-2019
Sold by Festivals with below description on Amazon.in Asin B009OAQSOE
https://www.amazon.in/dp/B009OAQSOE
image.png
When the item delivered to me I found the Free starter Kit is missing with item as mentioned in description.
Which includes 2450ml Big bowl with Steam Valve, 1250ML Coral Bowl, 1500ml Marigold Bowl with Lid, Measuring Cup, Cereal Bowl, Spatula, Idli Stand (2), Cookbook
I contacted Whirlpool customer care on[protected], to ask about this starter kit.
Whirlpool team provided a SRNumberPN [protected], only for demonstration of the convection Microwave and ignored about my concern on starter kit as well they said to me that amazon team is responsible for this we can only provide you the demo.
I received call from Shubham Bhadke[protected] The Demo executive of Whirlpool - he decline to provide the starter kit and told me that you order Microwave from Amazon, so ask them, they will give you the kit.
Then I contacted Amazon.in team they said seller has to provide this kit because they mentioned in description, but please you inquire in Whirlpool outlet aswell, whether they are providing this or not. and please call back the Whirlpool customer care team to ask what will the cost for Startup Kit.
Even after communicating with both the seller and Amazon.in, I got NO SOLUTION.
Both are putting this issue's responsibility on other's head.
Even I checked the Reviews of other customers on amazon they also faced the same issue.
image.png
Please answer who will be responsible for this.?
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Kindly contact with the concerned Brand regarding your above mentioned concern.
Regards,
Whirlpool Support.