Amazon India — non-delivery and cancellation of order without consent

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	amazon

I have placed order for dslra 750 + lens in amazon. It has come for delivery on schedule day (20.10.2018) in damaged packet. On questioning about the package the delivery boy took it back and declared it as delivered. The customer care always assured that the same will be delivered by 24th oct 2018 and on 24th amazon on its own violation cancel the order and initiate the refund process. The credit will be effected in 3 to 5 days. Now for no fault of mine i have to pay interest for the period, i have lost my celebration, i have broken heart my child by not giving the gift in time.

God bless amazon