[Resolved]  Amazon India — Not keeping their word and neglecting the customers emotions

Oct 28, 2014

Updated by Abhisheks.285 Hi, I have purchased a Lenovo A536 (White) from Amazon on 15th October. I was notified that the order will be delivered on or before 27th October. It is 27th and I have neither received my order nor have I been intimated of the reason for delay or a revised date of delivery. When I checked the Aramex website, I found out that the consignment details are not valid and the tracking no.is invalid. I have no idea what is happening with amazon, for over 10 days now. Upon calling the Amazon Customer Service dept., I was told that my complaint has been escalated and that they cant assure the date of delivery. It has been over 2 days and I am yet to receive a call as promised. My order ID[protected] Kindly make sure that i receive a compensation on this order for their delay of product.. Regards, Abhishek.S

Oct 30, 2014

Updated by Abhisheks.285 Hi, I have purchased a Lenovo A536 (White) from Amazon on 15th October. I
was notified that the order will be delivered on or before 27th
October. It is 30thth and I have neither received my order nor have I been
intimated of the reason for delay or a revised date of delivery. When I
checked the Aramex website, I found out that the consignment details
are not valid and the tracking no.is invalid. I have no idea what is
happening with amazon, for over 15 days now. Upon calling the Amazon
Customer Service dept., I was told that my complaint has been escalated
and that they cant assure the date of delivery. It has been over 6 days
and I am yet to receive a call as promised. My order ID
[protected] Kindly make sure that i receive the product and a compensation of 50% on
this order for their delay of product.. Regards, Abhishek.S

Nov 03, 2014

Updated by Abhisheks.285 Hi, I have purchased a Lenovo A536 (White) from Amazon on 15th October. I
was notified that the order will be delivered on or before 27th
October. It is 3rd november and I have neither received my order nor have I been
intimated of the reason for delay or a revised date of delivery. When I
checked the Aramex website, I found out that the consignment details
are not valid and the tracking no.is invalid. I have no idea what is
happening with amazon, for over 15 days now. Upon calling the Amazon
Customer Service dept., I was told that my complaint has been escalated
and that they cant assure the date of delivery. It has been over 9 days
and I am yet to receive a call as promised. My order ID
[protected] Kindly make sure that i receive the product and a compensation of 50% on
this order for their delay of product.. Regards, Abhishek.S