Amazon India — Refund Not Initiated

Address:Bikaner, Rajasthan

Hi, This is regarding the order id[protected]. The product was Yu Yureka mobile phone. I raised a return request for the faulty product on 9th March, which should have been picked within 48hrs. The product has still not been picked up. I asked the team to refund my money since i cant wait any longer for the pick up to happen, to which they clearly denied. I copied the Amazon Country Head Mr Amit Agarwal and even Mr Jeff Bezos for that matter, but still there is no response. I want my refund for INR 8999
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