[Resolved]  Amazon India — refund not received against order

I had ordered "monet passport deodorant body spary (Pack of 2)" on 28 feb 2018 through order id:[protected] and the same day i contacted amazon for cancellation of order. I got reply from amazon customer care and i was informed that the order could not be cancelled now but i was asked to not accept the order even if the courier comes for delivery. I did not accept the order when bluedart attempted for delivery and the order was returned to the seller "k r international". Today 16 days passed but i did not receive refund. I am in follow up with amazon customer care but they have always given me fake commitments and i believed their words. Today just before some time i communicated with sushma from customer care team and she did not answer me properly and asked me to wait 1-2 weeks. I really can not understand what they are doing. They are not refudning my money and they have only one sentence that do not worry. Your money is safe. If the money is safe then why they are not returning? I am tired now doing follow-ups everyday. I request this forum to get my money from amazon. I am helpless.