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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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7%
Complaints
20006
Pending
0
Resolved
1460
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Amount deducted from AmazonPay without any authorisation from me.
Amazonpay is not secure at all.
It happened on Jan 7 for Rs 1500,
Croma Gift certificate issued to [protected]@gmail.com
Second on 9 Jan for rs 250, book my show gift voucher to [protected]@gmail.com.
Customer care is clueless and says refund or cancellation of order is not possible as these vouchers are sent online to ids. But these are fake email id's that do not exist.
I had to call up customer care thrice as the call got disconnected. There is no option in the app to add feedback or report fraud transactions on the order. I still have no clue if the complaint was taken and when I will receive the refund.