[Resolved] Amazon — product locked - taking too long to deliver | |||
Hi, I ordered a loreal hair colour from amazon on 8th december 2019. Till today the product has not been delivered. Amazon did nothing to deliver my order even after several complaints. When i checked with the courier service ecom express on 11th december 2019 they said the product got locked and it'll take 24-48 hours to remove the lock after which the product will be delivered. Today when i checked with them they said that still the lock is there and they are going to escalate to remove the lock but it might take 24-48 hours more. I need the product urgently. What kind of irresponsible behaviour is this from a renowned company like amazon? Kindly arrange to deliver my product asap. My product tracking id is: [protected] & my order no. Is:[protected]. Thanks & regards, Shibaji chattopadhaya (On behalf of manisha reddy). Was this information helpful? | |||
Dec 17, 2019 Complaint marked as Resolved Product was delivered after 4 days from the delivery date after I intervened and chased the courier service Ecom Express. No steps were taken from Amazon. Amazon India customer support has been notified about the posted complaint. | |||
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