[Resolved]  Amazon.in — Demanding more money for cofirmed order from Amazon.com

I booked an order for SanDisk Cruzer Blade 16GB USB 2.0 Flash Drive Sold by Cloudtail at Rs.366.00 with Amazon.in on 4th November 2014 after confirming everything about payment & delivery at my address. On 9th November I received an e-mail from Amazon saying " We are writing to let you know that one of your packages (#[protected] 7965915) has been returned to our fulfillment center as undeliverable. Some common causes for undeliverable packages are listed here: http://www.amazon.in/gp/help/customer/display.html? ie=UTF8&nodeId=[protected]#delivery ". at the given link, there is photo of a Dog with message "We're Sorry.We can't find the page you were trying to reach. We apologize for the inconvenience" After contacting on phone at Amazon site, Operator said "there is UNKNOWN reason for your packages (#[protected] has been returned to our fulfillment center, & you have to place a fresh order for the same product.Now the same product is available for Rs:430. The final answer from Amazon was the parcel was found damage or tempered before delivery is the reason of no delivering. Why should I pay more & wait more for their fault. Is there no value of our time ? I feel that I am cheated with wrong promise intentionally.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19938
    Pending
    0
    Resolved
    1459
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information