Ambank Group — Account Opening

I went to ambank Kota Tinggi branch just now & want to open a saving account for payroll purposes. But your staff ask for supporting docs & if not provide supporting Doc strictly not allow to open account.

May i know, this is BNM rules?
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AmBank Group customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2021
AmBank Group Customer Care's response
Greetings from AmBank,

Should you require further information or assistance, please call AmBank Contact Centre (operation hours:from 7.00pm to 11.00pm) at +[protected] or you may email to us at [protected]@ambankgroup.com

Thank you
Regards,
Sarmila Pandian
[protected]@ambankgroup.com
For AmBank (M) Berhad / AmBank Islamic Berhad
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