[Resolved] Ambank Group — sungai siput branch | |||
To whom it may concern I went to sungai siput, perak branch to open a current account for my company and was forced to signup a saving package of rm150 per month for great 10 years. To which, we are not happy and turn down the package. After we sternly mentioned that we are not interested in the saving package. Upfront our application to open a current account was rejected. When we question more, the person unwillingly take our application and told anyway it will be rejected since you didn't take the package. Today, i received a call from this number[protected] and said that my application was rejected and no reason was given. To your information, my car loan is with your bank, few months back my gold credit card was approved with your bank and my payment 100% ok. Then why application to open a current account was rejected.. Without valid reason. Is it just we doesn't want the saving package my application was rejected or the person in sungai siput doesn't submit my application at all... I need solid reason for the rejection and should it need i will go thru press to get it sort it out as i'm really disappointed with the treatment we receive at your branch and the rejection too. Was this information helpful? | |||
Oct 21, 2017 Complaint marked as Resolved AmBank Group customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 AmBank Group Customer Care's response Dear Sukumar Muniandy We regret to learn of the unpleasant experience you had encountered. Please write to us at our official email address at [protected]@ambankgroup.com for our further assistance. Should you require further information or assistance, please call 24 hours AmBank Contact Centre at +[protected]. Regards, [protected]@ambankgroup.com For AmBank (M) Berhad / AmBank Islamic Berhad | |||
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