[Resolved] Ambrane India Pvt. Ltd — Cheating customers/ bad product & bad customer service | |||
Hello All, I have purchased Ambrane Tablet phone last year June’ 2013. The received product got repaired within 2 weeks of purchase. I have raised request and sent an email to Ambrane Co. in the month of July’2013 to look into the issue. After sending lot of emails, regular calls they have responded and took the tablet phone for repair in the month of February’ 2014, it took more than 6 months for initial response. After sending the product for repair I have received the product in 15 days ( March’ 2014). When I started using the tablet, it again started giving me trouble. Again I have sent lot of emails, made calls and they have responded in the month of May’ 2014. I have sent the product to them in the month May’ 2014 and I didn’t received proper response from them and didn’t received my tablet phone as well. Whenever I am sending emails they’re not responding well and making me run around. Its almost 2 months that I didn’t received my product back. Their Product is not good and their Service is too bad. Before purchasing the product they said that, they have service centers all over the India and their will be no problem in service. But after purchasing they said that they have only one service centre i.e, in Delhi. So whenever the customer gets problem, they have to send the product to Delhi for repair. So they are cheating customers and increasing their sales. Ambrane Co. is cheating people with wrong information. Please take action against them. Thanks & Regards, Sangeeth Raj ([protected]@gmail.com) Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Mar 09, 2016 Ambrane India Customer Care's response Dear customer Greetings of the Day !! Thanks for writing to us. We have many service center in india and also have main service center in delhi . We are also provide pick and drop service for above Rs500 product except from delhi/NCR . | |||
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+91 11 2735 6241 [Support]
+91 85 8880 6580 [Service]
+91 85 8882 0676 [E-Commerce]
C-91/7, Wazirpur, Industrial Area, New Delhi, Delhi, India - 110052
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