Ample Technologies — apple airpods replacement

I had submitted my apple airpods on may 7th 2020 at apple i care hsr layout bangalore, the warranty expired on 31st april, i had taken approval from apple support and the team confirmed to get it done under warranty since it was an absolute lockdown in india. Case id[protected], it’s been 3 months i dint receive my replacement, when i am trying to contact them through phone no one answers it. On 30th june after multiple mails i received a reply stating my issue will be resolved in 3-5 days but it never happened. Now it is highly frustrating it’s been such a long time. This is my last step to contact and raise a complaint with you.

My jobsheet of device submission attached along with the mail the service centre commuting resolution with in 3-5 days in the month of june.