Amrapali Group — we have not received our cylinder yet

Address:411018

Hi, my account number is 625555. We booked our gas cylinder on 15th april 2019 and our booking number is 534891 and cash memo is 1181383. It's 22nd april now and we haven't received any cylinder yet. And on top of that we get to know that our cylinder has been delivered to someone else. What kind of service is this??? It's been 2 days we don't have gas in our home. Please do the needful.
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I had made the payment to the builder and was guaranteed of project delivery on time. Now, the project is 5 years delayed. What should I do to get my money back? What is the legal process?

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