Anand India — missguided customer

I was purchased product navratna ring.i wish to replace and for that as per your staff told i was retuned back to u by tirupati curiour.many time i was called but i was not satisfied and not i am not get proper ansewer.every time your stff saying laing every time says that recived your product one week but till now i was not received my product nither my money back thats way i was fill compaint against your company in consumer court.