Comments
I complained here on 20 August 2015 and thanks to you I got a call few days later from Anand India customer care. They said that they will refund the money within 2-3 weeks after they get the product back. It has been 2 months since then and I have not received the refund cheque let alone the 12% interest. They have asked multiple times about my account details which were sent to them but they did nothing. Today I got a call saying that they will not refund the money and that I can purchase something else in return from them.
Anand India pvt ltd is one of the worst company I have dealt with. It has been more than 3 1/2 months since I first complained to them on 5 July 2015 and the only time they responded after calling and emailing them multiple times over the next month or so is when I finally got fed up and finally complained in the consumer forum and even after that they have did nothing and just wasted my time. On 30 August, they replied in response to the complaint that And I quote " We assure you that your problem will be solved at the earliest." It has been exactly 2 months since then if I don't count the more than one and a half month that I spent calling and emailing them before I filed a complaint here. I don't understand how this is earliest.
I thought that I would let the interest slide if I just received the 75% of the price paid for the product but now that have not given me that and wasted more of my time I will not settle for anything less than a refund of 1500 plus 12% interest.
Also attached is a screenshot of the email I got from them promising a refund of 1500.
Anand India pvt ltd is one of the worst company I have dealt with. It has been more than 3 1/2 months since I first complained to them on 5 July 2015 and the only time they responded after calling and emailing them multiple times over the next month or so is when I finally got fed up and finally complained in the consumer forum and even after that they have did nothing and just wasted my time. On 30 August, they replied in response to the complaint that And I quote " We assure you that your problem will be solved at the earliest." It has been exactly 2 months since then if I don't count the more than one and a half month that I spent calling and emailing them before I filed a complaint here. I don't understand how this is earliest.
I thought that I would let the interest slide if I just received the 75% of the price paid for the product but now that have not given me that and wasted more of my time I will not settle for anything less than a refund of 1500 plus 12% interest.
Also attached is a screenshot of the email I got from them promising a refund of 1500.
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+91 91 6797 8124 [Customer Care]
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Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India - 401107
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We sincerely regret the inconvenience caused to you. We have forwarded your issue to the senior management and needful action will be taken. We assure you that your problem will be solved at the earliest.
-Anand India