Andhra Bank — APY closing

Address:

Guwahati

Sir,
I am Miss Namrata Kumari
DOB:02/03/2020
Andhra bank Account no is[protected]

I have APY account with PRAN no is[protected].
Branch :Beltola, Guwahati
I have already applied for the closing of Atal pension yojana from my bank in 2nd week of Dec2020. As per Branch manager bank has submitted the online closing request, which is not getting possible to close.
I am unable to get any further help from my branch so kindly process my request for closing the APY account
as soon as possible.