Andhra Bank — loss of documents in bank custody & wasting, of time money for educational loan

Address:s a t nagar, Thotapalem, Srikakulam, Andhra Pradesh, 532005

I Approached to ANDHRA Bank RCB, SRIKAKULAM, 0711 for my son's Educational Loan for Higher Studies as a part of RIGHT to EDUCATION as a democratic Right as per Honble Govt of India.We submitted all our documents, Joint Account, as per Bank Direction on 12th May.From that day to 3rd week of July we visited daily to the Bank.They always post phoned the Job for Tomorrow, Mean while we lost Our time, Earned leave of my Husband, My son's Classes, Also Health, And now they are telling that our DOCUMENT'S Are Lost.They chested us and wasted our Time, Money, Health, Leave.Neighter they process our loan, nor Return our DOCUMENTS .Even we can't proceed to Another Bank due to our Documents are with the BANK and not RETURNED us.It seems to be intentionally done to spoil a GOOD STUDENT FUTURE., not giving study loan &Mis use our Documents.There is a doubt that DOCUMENT'S may be in the hands of Any ANTI SOCIAL ELEMENTS, with the help of BANK Staff.Hence I Requested to Direct the BANK to hand over our Documents, and the Loss of our time for 03 months physically, Mentally, Financially may be Recovered with the Bank.
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Andhra Bank customer support has been notified about the posted complaint.
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Still Not Addressed any type of solution and Attitude towards the serious complaint is anti Federal and Anti Democratic.Still we believe that the sensitive Documents submitted by us are in the hands of Anti Social Elements by the help of any Bank Staff only.If any thing happens to us in this regard the Bank Authorities are Responsible and Matter will be viewed Seriously.

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