[Resolved] Andhra Bank — mclr conversion related

Nirmalkumar1979

from Chennai, Tamil Nadu

Address:

636001

I am currently having home loan in andhrabank. I have requested to change my interest rate into mclr. But they have asked me to bring guaranter to sign the document. Already we have signed in mod and document registered in the bank name. Then why should i follow the same procedure?. Suppose my gurantee has not availble or out of station means what should i do? And also they asked me the 1% loan amount for conversion charges, it is equivalent /more than getting new loan approval charges. If i am applying in hdfc /canara/sbi i will pay only 6000 rs to 8000 rs for getting new loan or transferring this loan.

Kindly let me know do i need to bring guaranter to sign?

Regards
Nirmal kumar
[protected]

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Jun 6, 2018

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Andhra Bank Customer Care's response Dear Customer,

We are sorry for your disappointment. We have noted your concern and forwarded to the respective team. The status will be reverted to you at the earliest.

Regards,
Andhra Bank Customer Service

Verified Support

Jun 06, 2018

Andhra Bank Customer Care's response Dear Nirmal,

In order to get your issue resolved. Kindly visit at your Andhra Bank home branch and submit your request with all required details.

Regards,
Andhra Bank Customer Service