[Resolved] Andhra Bank — Poor Service towards senior citizen | |||||
Dear sir, i would like to tell about the poor Service provided to senior citizen, on asking for pension life certificate form, staff did not have the approprate form and it took 3 hrs to get the form for filling, staff at Nacharam branch r pretending to work as if they are busy, inspite of all efforts by staff still all pending all long lines, they wantedly work slow and make every customer suffer, i went to manager asking for form in reply said he does not have, only one substaff is having that to he is not available. I kindly request u to check they day to day work, how much work the staff has done the work in how much time, lot of big line for deposits, exchange, only one counter in operation no extra person has been alloted, one can stop FD counter and put that staff to help on exchange, deposit but this does not happen. please monitor the work of staff, as they is lot of politics on allocation of work, near a dear will get less strainful work where as others who r straight forward will get youge work. do take action before its to late. Thanks Was this information helpful? | |||||
Jan 6, 2017 Complaint marked as Resolved Andhra Bank customer support has been notified about the posted complaint. Verified Support Nov 30, 2016 Andhra Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please reply us with your contact details to assist you further. We shall investigate and revert to you shortly. Regards, Andhra Bank Customer Service Verified Support Dec 01, 2016 Andhra Bank Customer Care's response Dear Customer, We are awaiting your contact details to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service Verified Support Dec 06, 2016 Andhra Bank Customer Care's response Dear Customer, We are still awaiting your contact details to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible. Regards, Andhra Bank Customer Service | |||||
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