[Resolved] Andhra Bank — pos transaction declined but amount was debited from my account.
S
Srinivasulu mahankali
from Vijayawada, Andhra Pradesh
Address:
Prakasam, Andhra Pradesh, 523212
On july 28/07/2018 i maid (Swipe) a transaction with rupay debit card in a petroleum bunk to fill petrol of an amount 200 was declined (Failed) but my money was debited from my account. Please check my account details and work on it. Already i submitted a letter to andhrabank manager sir two times and sir was not working on my complaint.
Mahankali srinivasulu,
A/c-[protected],
Ifsc-andb0001570,
Ph - [protected].
+1 photos
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Sep 8, 2018
Complaint marked as Resolved
Their no update of my complaint by bank.
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
Andhra Bank Customer Care's response Dear Customer,
We sincerely regret the inconvenience caused. We have noted and forwarded this issue to the respective team, the status will be reverted to you shortly.
Regards,
Andhra Bank Customer Service
Sep 08, 2018
Updated by Srinivasulu mahankali Their no update of my complaint by bank .
Verified Support
Sep 27, 2018
Andhra Bank Customer Care's response Dear Customer,
We would like to inform you that the amount is settled to the merchant.
Regards,
Andhra Bank Customer Service
Mar 22, 2021
Updated by Srinivasulu mahankali But my refund not credited to my account
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