I had made a purchase on 28 july 2018 in saravana selvarathnam stores through debit card through pos the first transaction done was failed transaction. They debited the amount from my account but was not credited to merchant account. The second transaction was successful. They have debited twice the amount from my account. I had filed complaint and mailed the kknagar branch till now i have not received any reply from the bank. I want my amount to be credited back to my account at the earliest.
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Sep 6, 2018
Complaint marked as Resolved
Andhra Bank customer support has been notified about the posted complaint.
Jul 31, 2018
Updated by brkg80 Till now I have not received the refund not the bank people have contacted me. Is this the way bank treats itz customer
Aug 03, 2018
Updated by brkg80 Til now my refund is not done. Is this the way consumer Complaint is taken
Verified Support
Aug 04, 2018
Andhra Bank Customer Care's response Dear Customer,
This shouldn't have happened. In order to investigate, kindly DM us your complaint and contact details, along with your account details on our twitter handle @bank_andhra with the help of following link https://bit.ly/2HX81Bw.
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contuct Details:
Venkatapuram Andhrabank;
Below the Andhrabank Srikakulam Zonal Office:
Simhadoram;
Near GMR School;
Srikakulam Dist:
Andhrapradesh:
A.P
Pin:532005