| Address: | Mysore, Karnataka |
I'm a Tata Docomo GSM Prepaid customer, I've
activated caller tune for a monthly rental of
Rs.30/- and song selection charge of Rs.15/-
I've activated this service for hearing my favorite
songs to my callers, but now the complaint is the
service provider are playing their Advertisement
before my Caller Tune.
Its (promo) approximate length is 7 secs. I want
to stop this promo before my caller tune. I've
complained regarding this in the customer care
(121) but the are saying that its the rule of TRAI.
As a customer am paying the rent for hearing the
song, not to hear the promo of the service
provider. So please help me to deactivate this
promo from my caller tune.
my number is [protected]
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